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 How do I install an upgrade?
If you own the Full Version of Game Imager, you can download and apply upgrade files from the downloads page. Download the upgrade file you want, and place it in the GameImager/updates folder on your computer. Make sure it saves as a *.jar file, not a *.zip file. You should then be able to double-click the *.jar file to begin the update.
If you only have the Basic Version of Game Imager, you can not use these upgrades - instead, you will need to download the latest version of Game Imager (Basic Version) from the downloads page.
When trying to run Game Imager, I get FileNotFound errors, or there is no text on the program interface
This can occur when you have incorrectly unzipped Game Imager. To unzip the archive correctly, open the Game Imager zip file in your zip program (eg WinZip) and click the "extract" button. Make sure that the box "Use Folder Names" is checked. Now the files should be extracted to the correct folders and the program will work.
When trying to run GameImager.exe, I get a MissingDll error dialog.
You are using an old version of windows, and will need to update some files in order for the exe file to work. Download and install the Visual Basic 6 Runtime Files - you can find them on http://www.microsoft.com - or do a search in Google for them.
When trying to run GameImager.exe, I get a FileNotFound error dialog.
Some virus checkers do not allow *.bat files to be run on your computer - one such program is Kasperspy. If you have a virus checker, spyware cleaner, or another similar program that runs in the background of your computer, you should disable it and try to run Game Imager again. Remember to turn it back on after you are finished using Game Imager! Some programs will have options that will let you enable specific files - if this is the case then add the *.bat and *.exe files in the Game Imager directory.
How do I _______ in Game Imager?
Game Imager has its own help file which will assist your understanding and use of the features in GameImager. To access the help, click the big blue question-mark button in the program, or choose 'help' from the 'Help' menu. Choose the topic in the top dropdown box, and the associated help will appear underneath. This help explains what each of the features do and how to use them.
Why are the filenames called "Image ####"
Some files contain more than 1 image. If this is the case, Game Imager assigns a numerical name to them.
Can I request support for another game?
Yes, you certainly can. Please send me an email with the name of the game you want supported, and the system that the game runs on (PC, XBox, PS2, etc). I will reply within a few days with further information for you.
How can I report a bug or program error?
If there is a bug in Game Imager, please send me an email with the details of the error. Please provide as much information as possible as to how you obtained the error, so I have the best chance of detecting and correcting the error. Be sure to include any error messages that appear on the screen.
Game Imager will also try to create an error log for the errors that occur - if there are any files in the logs/ directory, then please send the latest file along with your email, it will give me a much greater chance of detecting and fixing the issue.
I saved an image but it doesn't work in the game.
There are many reasons why an image may not work - for example many games check the images are the right file size and have the right date before they are loaded. Some games only allow images of a certain format, and some games only use images of a particular size, such as 128x128. At all costs - avoid overwriting your original game images because you may have to re-install the game if it doesn't work. Also, altering original game images could cause problems if you try to update the game or apply a patch. WATTO Studios does not make any guarantees that the images will work in your game - so by all means have a go but if it doesn't work then make sure you have a backup.
I tried to open an image that is in the supported games list, but it doesn't work.
Chances are that the plugin can only open some of the images used in the game, or perhaps the image is compressed. Some PC games also use the same extension for different types of files. Thankfully though, you shouldn't encounter this very often.
Game Imager may also have problems with images in game demos or in illegal copies of games - this is because the images are sometimes different to those used in the full purchased game.
Even though Game Imager tries its hardest to open a language pack correctly, sometimes it gets the format wrong. You can force Game Imager to open the file in a particular format, which may work better. Click the "Open" button or menu, then choose the correct plugin from the list in the SidePanel (by default it says "All Files"). By choosing a plugin in this list, it forces Game Imager to open it using this format.
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